top of page

Frequently Asked Questions (FAQ)

Crown Royalty Management – Property Services
Professional Exterior Maintenance & On-Demand Repairs for Commercial Properties
 

GENERAL QUESTIONS
 

1. What services does Crown Royalty Management provide?

We specialize in exterior property maintenance and on-demand repair services for commercial properties. Our focus is solely on maintenance—we do not offer property management or leasing services.
 

2. What types of properties do you service?

We service commercial properties, including retail centers, industrial buildings, shopping plazas, and office complexes.
 

3. What areas do you cover?

We operate across Southern California, including Los Angeles, Ventura, Orange, Riverside, and San Bernardino counties.
 

4. Is your company licensed and insured?

Yes. Crown Royalty Management is fully licensed and insured, and we comply with all California state regulations and safety standards.
 

MAINTENANCE & REPAIRS
 

5. What’s included in your maintenance visits?

Our comprehensive maintenance services include:

  • Trash and litter removal

  • Walkway and parking lot cleaning

  • Graffiti and signage removal

  • Stain and grease spot treatment

  • Minor repairs (e.g., electrical, plumbing, patchwork)

  • Landscaping and weed control

  • Exterior wipe-down of building surfaces

  • Property inspections with photo documentation
     

6. Do you provide roof maintenance services?

Yes. Our roof maintenance services include:

  • Surface cleaning

  • Gutter and downspout clearing

  • Roof inspections with detailed reports

  • Repairs using silicone-based materials
     

7. How often can maintenance be scheduled?

We offer flexible service frequencies, including:

  • Weekly (one or two times per week)

  • Biweekly

  • Monthly

  • Customized schedules based on your property's needs
     

8. Do you offer emergency or same-day services?

Yes. We offer on-demand and emergency repairs for urgent issues, including graffiti removal, plumbing leaks, debris cleanup, and other time-sensitive needs.
 

PRICING & BILLING
 

9. How is pricing determined?

Pricing is based on:

  • Property size

  • Scope of work

  • Service frequency

  • Accessibility and complexity
     

All pricing is custom-quoted based on a property assessment and your specific requirements.
 

10. Do you offer flat-rate or hourly pricing?

We typically offer flat-rate pricing per visit for ongoing maintenance. For one-time or specialized work, pricing may vary based on the nature of the service.
 

11. How does billing work?

  • Monthly invoicing for recurring services

  • Online and auto-pay options available

  • One-time billing for on-demand work

  • Net terms available for approved clients
     

12. Do you offer long-term contracts?

Yes. We offer month-to-month, semi-annual, and annual contracts with flexible terms and options for discounted rates.
 

ADDITIONAL INFORMATION
 

13. Do you provide visit reports or documentation?

Yes. After every visit, we provide a property inspection report that includes photos and notes, ensuring full transparency and record-keeping.
 

14. Do you use subcontractors?

All standard maintenance and minor repair work is performed by our in-house team. Specialized services outside our scope may be subcontracted to licensed and vetted professionals.
 

15. How do I get started?

You can reach us through our contact form, by email, or by phone to schedule a walkthrough or request a quote. We’ll customize a maintenance plan that fits your property's specific needs.

bottom of page